Important Legal Agreements
Infinity Computers and Communications Company Limited (Infinity Computers or i3C) provides hosting solutions, domain names and several other online products and services and we have a responsibility to protect each client and to provide the best services available.
All clients of Infinity Computers are subject to the following policies and terms of service:
You agree to use all Infinity Computers services and products at your own risk. Infinity Computers specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Infinity Computers be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.
Customer agrees that it shall defend, indemnify, save and hold Infinity Computers harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Infinity Computers, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Infinity Computers against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Infinity Computers’ server.
Infinity Computers reserves the right to intervene with any of the hosted services on its servers in the interest of its customers. Such may include any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party or any defective products sold to customer from Infinity Computers’ server.
Infinity Computers shall be the sole judge of what violates this Policy.
Billing and Refund Policy:
All Products and Services offered on our websites are eligible for a refund in accordance with this refund policy.
For all products and services, you may request a full refund for annual plans within forty five (45) days of purchase and within 48 hours of purchase for monthly plans (each “Refund Period”).
For refunds requested after the Refund Period, an in-store credit will be issued for any unused time remaining on your plan. Unused time will be calculated as the number of months remaining on the purchase term excluding the month in which the refund is requested.
In the event you purchase a product that that free offer such as a free domain name, if you cancel the product, the list price for the item (in this example the price for the domain name) shall be deducted from the refund amount. The list price is the price of the item listed on Infinity Computers’s website and is not subject to any promotion, discount, or other reduction in price.
Annual Plans: Any product purchased for 1 year or greater will be considered an annual plan under the terms of this policy. Within forty five (45) days, you may request a full refund of the purchase price of the product. After forty five (45) days, you may request an in-store credit for any unused time remaining on your annual plan. Unused time will be pro-rated based on the date of original purchase and, for renewals, the anniversary date of the original purchase date of the product (this is referred to as the Service Date).
Monthly Plans: Any product purchased for less than 1 year will be considered a monthly plan under the terms of this policy. Within forty eight (48) hours, you may request a full refund of the purchase price of the product. After forty eight (48) hours, you may request an in-store credit for any unused time remaining on your multi-monthly plan excluding the month in which the refund is requested.
Single month plans are not eligible for refunds after forty eight (48) hours. Unused time will be pro-rated based on the date of original purchase and, for renewals, the monthly scheduled renewal date based on the original purchase date of the product (this is referred to as the Service Date).
In no event will you be eligible for more than one refund of the same product.
All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.
Acceptable Use Policy
All services provided by Infinity Computers may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of Ugandan Law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Infinity Computers and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all Infinity Computers servers. This includes sites that include sexually explicit or hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
Limitation of Liability
Infinity Computers shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Infinity Computers servers going off-line or being unavailable for any reason whatsoever. Furthermore, Infinity Computers shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Infinity Computers servers. All damages shall be limited to the immediate termination of service.
Infinity Computers cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Infinity Computers are resold. Thus, certain equipment, routing, software, and programming used by Infinity Computers are not directly owned or written by Infinity Computers. Moreover, Infinity Computers holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Infinity Computers sees fit. FURTHERMORE.